I shop online: easier browsing, less hassle, no lines. It works great until it doesn’t. Or, more like…until I doesn’t.
I add some items to my digital cart. I zoom in on the screen of my well-loved and well-worn iPad, deciding which items to save and which items to abandon. I tick off things on my list. I look at a random product and wonder about shipping.
I mess up.
I hit a button and get a “Thank…Continue Reading